Autocount POS FnB
A2.181 : How to establish E Waiter Ordering App Connection?
Question : How to establish E Waiter Ordering App Connection? Note : EWaiter Ordering App is an android based application allowing user to take order by using android smartphone or tablet. Solution : 1. In FNB, click on More Function > Settings > ...
A2.180 : How to add order item by searching item code in ewaiter?
Question : How to take order by using item code in E-waiter? (Only available for FNB Ewaiter app) Solution : There are two options for user to take item order by using menu button or search by item code. 1. Go to Menu Setting Icon 2. Click on Setting ...
A2.179 : How to change menu button sequence arrangement?
Question : How to change menu button sequence arrangement? Solution : User wants to rearrange menu button sequence. 1. Login POS Backend, Go to Point of sale > Maintenance > Fast Selection Menu Maintenance > Menu Design Note : to change setting for ...
A2.178 : How to change menu button color?
Question : How to change menu button color? Solution : User wants to change the color of item button to make them look tidy and easier to find. 1. Login POS Backend, Go to Point of sale > Maintenance > Fast Selection Menu Maintenance > Menu Design ...
A2.177 : How to change item menu button size?
Question : How to change item menu button size? Solution : User wants to resize item menu button to look bigger and easier to identify. 1. Login POS Backend, Go to Point of sale > Maintenance > Fast Selection Menu Maintenance > Menu Design Note : ...
A2.176 : How to add image on menu button?
Question : How to add image on menu button? Solution : User wants to add image on item button so that it is easier to recognize. 1. Login POS Backend, Go to Point of sale > Maintenance > Fast Selection Menu Maintenance > Menu Design Note : to change ...
A2.175 : How to duplicate Fast Selection Menu?
Question : How to duplicate Fast Selection Menu? Solution : User wants to duplicate a same menu instead of create a new one. 1. Login to POS Backend, Go to Point of sale > Maintenance > Fast Selection Menu Maintenance > select the menu wish to ...
A2.174 : How to create set meal in F&B system and display them in menu?
Question : How to create set meal in F&B system and display them in menu? Solution : Login POS Backend > Point of Sale > Maintenance > Set Meal Maintenance Click the New button to create a Set Meal. Define Set Meal Code and you may also define a ...
A2.173 : How if I want to use table layout to take order without pax number?
Question : How to disable (Turn Off) the pax number entry? My company does not use pax number. Solution : 1. Go to POS Backend, Point of Sale > Maintenance > Terminal Setting Maintenance > Edit Option id > Document Control 2 tab > Untick Prompt Pax ...
A2.172 : How to change alternative Menu manually?
Question : How to change alternative Menu manually? Note : Change Menu function is useful when different menus apply in different time sessions, e,g. menu for Morning session and Dinner session. Solution : 1. Click on More Function > Settings 2. ...
A2.171 : How to set different kitchen report formats to each kitchen printer?
Question : How if i want to set different kitchen report formats to each kitchen printer? Note : Some restaurants need to have different print out slip formats so that the staff can easily differentiate (and to read) the slips of kitchen and bar ...
A2.170 : How to set up kitchen printer for FNB system?
Question : How to set up kitchen printer for F&B system? Solution : Login POS Backend > Point of Sale > Maintenance > Kitchen Printer Maintenance Click on New button to create new printer ID (example: Beverage). Click on the tab of Item or Item Group ...
A2.169 : How to set screen ratio of ordering?
Question : How to set screen ratio of ordering? Note: This screen ratio feature is meant to easily fit in to all kinds of monitor sizes as some customers prefer to have bigger ordering buttons. Example: Screen Ratio of 3:7 (bigger buttons) Screen ...
A2.168 : How to create Discount button?
Question : How to create Discount button for FNB Restaurant? Solution : 1. At POS Backend, go to Point of Sale > Maintenance > Discount Maintenance > Create New, in my example, I have created ENT (Entertainment) discount of 100%. Note : you may ...
A2.167 : How to enable Order No./Queue No.
Question : How to enable order/queue no at Receipt for my digital LED display so I can notify customer to collect their items? Solution : 1. Go to POS 5.0 Backend > Point of Sale > Maintenance > POS Option Maintenance 2. Select correct Option > Edit ...
A2.166 : How to set stock item as Out of Stock?
Question : How to set stock item as Out of Stock? Answer : 1. Login FNB Front End, go to More Function > Settings > Out Of Stock 2. Filter to select targeted Item code(s).. > OK You can also set the effective dates… 3. After selected items, click on ...
A2.165 : How to set item ingredient?
Question : How to set item ingredient? Answer : 1. Login POS Backend, go to Stock > Stock Item Maintenance 2. Select the targeted finished item. (Make sure you have created ingredient items). 3. Click on FNB tab. Click on +(Add) to add ingredient ...
A2.164 : How to change table service type status permanently?
Question : How to change table service type status permanently? Solution : In the system, there are 4 service types you can define for table button which are Dine In, Take Away, Delivery and Catering. Not all customers are Dine In customers. Some of ...
A2.163 : How to enable tip collection on payment?
Question : How to enable tip collection on payment? (Only available in FNB) Solution : Customers sometimes will pay a small amount of tips when making payment, but the tip amount is not part of the sales, so the tips collection feature can separate ...
A2.162 : How to turn off Auto print Order Slip when confirm order?
Question : How to turn off Auto print Order Slip when confirm order? Solution : 1. Some users do not wish to print order slip because they are doing Quick service or Take out service business which does not need order slip. 2. In POS 5.0 Backend, go ...
A2.161 : How to hide unused function button on table floor screen?
Question : How to hide unuse function button on table floor screen? Solution : 1. Some users want to hide those unused function buttons to avoid wrongly press the function button and also to make the screen looks simple. 2. Go to More Function > ...
A2.160 : How to set default table layout after make payment or login?
Question : How to set default table screen whenever I made payment or login? Solution : 1. Login POS Backend, Go to Point of sale > Maintenance > Terminal Setting Maintenance > Edit 2. Go to Document Control 2 > Tick “Show Table” > OK After Enable ...
A2.159 : How to delete Report Name (Kitchen) record in Kitchen Printer Maintenance?
Question : User accidently put in individual report format in kitchen printer maintenance and want to remove it. Is there any faster way to do so instead of delete whole line and add it back? Solution : 1. At FNB front end, go to More Function > ...
A2.158 : How to set print 2 copies of kitchen receipt?
Question : How to set print 2 copies of kitchen receipt? Solution : User would like to print 2 copies of kitchen slip, this is because some items are prepare by 2 different persons. 1. At Pos Back End, go to Point of Sale > Maintenance > Kitchen ...
A2.157 : How to set VIP tables with higher rate of service charge
Question : Tables in VIP zone with comfy room and private karaoke system, how to set for extra surcharge for service charge? Answer : You may modify the table design for VIP room or VIP zone. Solution : To do so, login FNB frontend then go to More ...
A2.156 : How to enable service charge
Question : How to enable service charge for FNB? Solution : To enable Service Charge, login Pos Backend then go to Point of Sale > Maintenance > Pos Options Maintenance > Edit > go to Document Control Tab > check the checkbox of Enable Service ...
A2.155 : How to set modifier item with surcharge?
Question : Modifier such as additional ingredient, larger cupsize, add eggs. May also add charges to regular prices. How do I set those surcharge on modifier? Solution : Login POS 5 Backend > Point of Sale > Maintenance > Fast Selection Menu ...
A2.154 : How to set Non Discount Item?
Question : How to set Non Discount Item? Solution : User wants to set some of items not allowed to give discount. (This feature is only available in Rev 164 and above) Note : No-Discount Item function is not excluded from Total Discount, which means ...
A2.153 : How to set No Service Charge Item?
Question : How to set Non Service Charge Item? Solution : User want to set some items not subject to service charge. (This feature is only available in Rev 164 and above) 1. Login POS Backend, Go to Point of sale > Maintenance > Terminal Setting ...
A2.152 : How to set FOC Item in FNB?
Question : How to set FOC Item in FNB? Note : FOC Item Discount function is to allow user to give 100% discount on certain items. Solution : 1. In Ordering Screen, click on item that you wish to apply FOC. 2. Click on Row Discount button 3. Click on ...
A2.151 : How to combine bill?
Question : How to combine bill? Solution : 1. Select the 1st table to combine, and go to More Function > Combine Bill 2. Check the checkbox(es) of other table(s) to be combined and press OK to confirm. --Source from AutoCount Wiki --
A2.150 : How to change service type to “Take Away” while ordering item in Table “Dine In” layout?
Question : How to change service type to “Take Away” while ordering item in Table “Dine In” layout? Solution : 1. Select the item wish to take away, and click on Service Type button 2. Select Take Away button 3. Notice that the said item Service Type ...
A2.149 : How to split transaction bill?
Question : How to split transaction bill? Solution : 1. Select the table that you wish to split bill and go to More Function > Split Bill 2. Click to select an item from the left most panel, and click on + sign of panel #1 to move the selected item ...