AutoCount Cloud Payroll
A3.160 : Reports : How to preview comparison Payroll Report for this month vs last month?
Question : How to preview comparison Payroll Report for this month vs last month? Answer : 1. Go to Reports > Management Report > Payroll Report. 2) At report options, clock on drop-down button and select Payroll Variance Report. 3) Click on Preview. ...
A3.159 : Reports : How to hide employee name in payroll summary report?
Question : How to hide employee name in payroll summary report (Figure Q.1)? Figure Q.1 Answer : 1. Go to Reports > Management Report > Payroll Summary > Design (as in Figure A.1 ). Figure A.1 2) Select Detail 1 > Behavior > Untick the Visible (as in ...
A3.158 : Reports : How to show main department in payroll summary report?
Question : How to show main department in payroll summary report? Let say your department consists of main and sub departments. In payroll summary report, you want to show only the main department, and there are two sub departments under the main ...
A3.157 : Reports : Can I insert watermark onto payslip
Question : Can I insert watermark onto AutoCount Cloud Payroll payslip?? Answer : Yes, watermark can be added onto payslip. 1. After preview the report, go to Design mode . 2) At the right panel, click on Appearance, then click on Watermark. 3) At ...
A3.156 : Reports : Where can I customize or design my Payroll Reports / Payslip?
Question : Where can I customize or design my Payroll Reports / Payslip? Answer : First, your subscription must be Premium to be able to access this function. Example: Payslip report Option 1 : Go to Report > Management Report > Payslip . Select a ...
A3.155 : Reports : Can AutoCount Cloud Payroll print Borang E?
Question : Can AutoCount Cloud Payroll print Borang E? Answer : Yes. Go to Government Report > Income-Tax Report , select report type Borang E . --Source from AutoCount Wiki --
A3.154 : Reports : How can I copy my Payroll report from one company to another company
Question : How can I copy my payslip report from one company to another. Answer : Firstly, you need to export the source report before copy to another company. 1) Select the source report, click on Preview 2) A message of Convert will be prompted, ...
A3.153 : Reports : How to design report to sort by employee name
Question : How to design report to sort by employee name for bank credit report. Solution : For example, Bank Credit Report. 1) Go to Reports > Payroll Report > Filter report type to Bank Credit Report . Then click on Design button. 2) Click on the ...
A3.152 : Reports : How to change the Name of Officer in EA form
Question : How can I change the Name of Officer in EA form? Answer : Go to Tools > Company Profile > Company Address > Contact Person, edit the Name and click on Save. Now the name of officer is updated. --Source from AutoCount Wiki --
A3.151 : Reports : Where to print EA form and where to export the CP8D text file
Question : Where to print EA form and where to export the CP8D text file Answer : You must do Year End Process for the year before printing EA and export CP8D file. To print EA Form : 1) Go to Reports > Government Report > Income-Tax Report 2) Select ...
A3.150 : Where to setup paid leave daily rate calculation?
Question : Where to setup paid leave daily rate calculation? Answer : You can determine the method to use for paid leave daily rate calculation. There are three methods provided: Calculated working days in a month, all days in calendar or fixed days. ...
A3.149 : Where to setup unpaid leave daily rate calculation?
Question : Where to setup unpaid leave daily rate calculation? Answer : You can determine the method to use for unpaid leave daily rate calculation. There are three methods provided: Calculated working days in a month, all days in calendar or fixed ...
A3.148 : What is the use of Overtime Request Setting in company profile?
Question : What is the use of Overtime Request Setting in company profile? Answer : You can determine when an employee should make the request for overtime attendance. There are three options provided: before start, after end or any time. 1. Go to ...
A3.147 : How to upload Year-to-Date payroll transaction?
Question : How to upload Year-to-Date payroll transaction? If you start using AutoCount Cloud Payroll in middle of the year, you are required to import the previous months payroll transaction data via Excel import, this is important for the system to ...
A3.146 : Employee - How to upload employee information using Excel import?
Question : How to upload employee information using Excel import? Answer : 1. Download the employee Excel file template. Go to Tools > Options > Excel Import> Templates > Employee. 2. Fill up the necessary information. Notes:Red shaded header means ...
A3.145 : How to change employee code format?
Question : How to change employee code format? Answer : 1) Go to Tools > Company Profile 2) Select Format, then can directly change the format at format column. 3) You may also delete the existing format, and click on Add New to add new format. 4) ...
A3.144 : What is the function of commit button in Year End Process?
Question : What is the function of commit button in Year End Process? Answer : The commit button is to release EA form to your employees and make available for preview and download in Employee Self Service (ESS). 1. Once done verifying EA form and ...
A3.143 : How to set HRDF contribution rate?
Question : How to set HRDF contribution rate? Answer : 1) Go to Tools > Company Profile 2) Select Basic Information, then select ‘HRDF Contribution Percentage’ 3) You may enter the number of percentage without the percentage symbol. Example 1%, enter ...
A3.142 : How to do Year End Process?
Question : How to do Year End Process? Answer : 1. Go to Tools > Options > Year End Process. 2. Click on Add New. 3. Key in description, e.g. Year End 2020 4. Click on Next. 5. At Claim Cutoff, set BF amount if any, then Next. 6. At Leave Cutoff, set ...
A3.141 : What is the purpose of EA Assistant in Year End Process?
Question : What is EA Assistant at Year End Process? Answer : It allows user to manually modify description, Pension or Annuities. However, those fields with the amount auto calculated by the system will be locked by the system to maintain the ...
A3.140 : Is the Leave Cutoff Day in the company profile setting related to Leave Cut Off Date field when process new payroll?
Question : Is the Leave Cutoff Day in the company profile setting related to Leave Cut Off Date field when process new payroll? Answer : No. Leave Cutoff Day in the company profile setting is not related to Leave Cut Off Date field when process new ...
A3.139 : How to auto calculate daily rate worker’s salary WITHOUT USING time attendance excel import?
Question : How to auto calculate daily-rated employee’s salary WITHOUT USING time attendance Excel import? Answer : *First, set calendar for daily rated employee 1) Go to Tools > General Maintenance > Calendar > Add New as in Figure 1. Figure 1 2) ...
A3.138 : Differences between Approval by Department and Approval by Hierarchy
Question : Differences between Approval by Department and Approval by Hierarchy Answer : Approval by Department: Approval is based on the department where the applicant belonged. Each department can be approved by different users. If there are more ...
A3.137 : Differences between Flat Approval and Sequential Approval
Question : Differences between Flat Approval and Sequential Approval Answer : Flat Approval: Single level approval setting. All approvers (if more than one approver is assigned) are required to approve a request. Sequential Approval: Multi-level ...
A3.136 : How to set Approval by Department?
Question : How to do Leave Approval Setting by Department? Example: Leave Approval for Account Department and HR Department Answer : 1) Go to Tools > User Setting > Approval Setting. 2) Select By Department, then click on Add New. 3) Add Approval ...
A3.135 : Approval by Organization Chart: How to change employee approver?
Question : Approval by Organization Chart: How to change employee approver? Example: Answer : 1) Go to Tools > User Setting > Approval Setting >By Organization Chart (as in Figure 1). 2) For example, wish to move OKH under T1. Click on […] > Move to ...
A3.133 : How to set half day rest day on Saturday?
Question : How to set half day rest day on Saturday? Example: • Rest day = Saturday (2nd half), and • Rest day = Sunday (full day) Answer : 1) Go to Tools>General Maintenance>Calendar (as in Figure 1). Figure 1 2) Click on Edit (as in Figure 2). ...
A3.132 : How to set Approval Setting by Organization Chart?
Question : How to create new EPF rate? Example: To set employee rate at 7%. To set employer rate at 13% for Rate ≤ 5,000; and 12% for Rate > 5,000. Answer : 1) Go to Tools > General Maintenance > EPF (as in Figure 1). Figure 1 2) Click on Add New (as ...
A3.131 : How to create new EPF rate?
Question : How to create new EPF rate? Example: To set employee rate at 7%. To set employer rate at 13% for Rate ≤ 5,000; and 12% for Rate > 5,000. Answer : 1) Go to Tools > General Maintenance > EPF (as in Figure 1). Figure 1 2) Click on Add New (as ...
A3.130 : Leave Calculation Method
Leave Calculation Method
A3.129 : Where to maintain company logo?
Question : Where to maintain company logo? Answer : Company logo is maintained at company profile. 1) Go to Tools > Company Profile. 2) Click on the logo icon. 3) Select you company logo picture file and click on Open. 4) Your company logo is now ...
A3.128 : How to set Default Payslip format
Question : In Cloud Payroll, where can I set the default Payslip format where employee can preview and print? Answer : Go to Tools > Company Profile > Basic Information > under Company Information > Default Payslip, then choose your default payslip ...
A3.127 : General : How to share a document to employees?
Question : How to share a document to employees? Answer : 1) Go to Tools > Company Profile. 2) Click on the Attachment button. 3) Click on Select File button to select file to be uploaded, or just drag and drop the file onto the field called Drop ...
A3.126 : Calendar : How to set a new calendar year?
Question : How to set a new calendar year? Answer : 1) Normally, when approaching year end, the system will prompt a message to notify user the availability of new year calendar. User may click the link to go directly to Period Setup. OR 2) Go to ...
A3.125 : Calendar : How to add additional Public Holiday that is not provided by system in the calendar setting.
Question : Question : I have created one user to access my payroll database previously. How can I remove the created user? Answer : 1) Go to Tools > General Maintenance > Calendar. 2) Click on Edit button of the affected calendar. 3) Click on the ...
A3.124 : Where to get invoice and excel details in AC Cloud Payroll website?
Question : Where to get invoice and excel details in AC Cloud Payroll website? Answer : 1. After login to payroll.autocountcloud.com, Go to Administration > Billing 2. Look for download column and you can download invoices and details there --Source ...
A3.123 : How to change User Type setting?
Question : How to change User Type setting? Answer : 1) Go to Administration. 2) Click on Edit button. 3) Then you may change the User Type setting. --Source from AutoCount Wiki --
A3.122 : How to check company audit trail?
Question : How to check company audit trail / log files? Answer : 1) Go to Administration > Company Logs 2) Filter the date range and the following details will be prompted. --Source from AutoCount Wiki --
A3.121 : Employee : How to invite PAYROLL USER ?
Question : How to invite PAYROLL USER ? Answer : 1) Go to Administration > User Maintenance. 2) Click on Add User button. ] 3) There are 2 options that you may choose. i. Create New Select Create New to create new user. Fill in all the details ...
A3.120 : Maintenance : How can I remove the created user from User Maintenance
Question : I have created one user to access my payroll database previously. How can I remove the created user? Answer : 1) Click on the delete button at the end of the line. 2) The following message will prompt up. Click on Yes button to proceed. 3) ...
Next page