Access UBS: Setting up Access Software as intermediary on MyInvoice portal for e-Invoicing

Description

1. Set up intermediary in the myinvoice portal with this step-by-step guide.
2. No taxpayer found in preprod
3. The box for failed reason validation does not appear and remains failed after transmission.
4. Error: 'Keys cannot contain the chars 0x00-0x20 and space.'
5. Error: No Error (Empty box as below):
   

Solution

Despite having a workspace account and IM setup, you won't be able to transmit from UBS unless you configure an intermediary. LHDN mandates this step and is crucial for seamless operation. To set up the intermediary:

1. Login to your MyInvoice portal.
2. Go to Manage Taxpayer Profile.
3. Under the Representative tab, choose Intermediary.
4. Click on Add Intermediary.
5. Key in our TIN No, Business Registration Number (BRN) and Company Name:
1. TIN NO: C1858042040
2. BRN: 199701025891
3. Company Name: ACCESS SOFTWARE SDN. BHD. (Use capital letter)
4. To register intermediary in LHDN Prepod, please use company name: AXXX_XXXX. BHD.
6. Click Search, Continue.
7. Ensure to enable and give full permission to Access for intermediary setup: 
   
8. 
9. Click on Save Intermediary.

Note:

To avoid issues such as extra spaces, please manually type in the BRN and TIN numbers instead of copying and pasting them. Also, the Company TIN number must not contain any spaces; hence, there was a mistake with the TIN number (truncated number). Additionally, please remove symbols like & and commas.

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