Access UBS: Missing IAM icon after online update for e-Invoicing

Description

How to launch the IAM icon manually for e-Invoicing

Solution

If the IAM icon is missing after you have completed an online update, restart your computer. 

If the IAM tray icon is still missing, follow the steps below:

1. In Windows Explorer, go to This PC, C drive, Program Files(x86), Common Files, Access Software, IAM.ClientService.
2. Double-click IAM.ClientTray.
3. The icon will now be available in your computer's system tray.
   

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