A5.7 : Delete User Error - Unable to delete the record because it has been referenced by IV

A5.7 : Delete User Error - Unable to delete the record because it has been referenced by IV

Question:

When I try to delete a User ID, there is an error prompted ‘Unable to delete the record because it has been referenced by IV.’?



Possible Reason:

It is due to the User ID has been used to create transactions in Invoice thus unable to delete.


Solution:

You may inactive the User ID.

 

1) Go to Account Book Icon > User, click on Edit on the USER ID that you wish to inactive.

 



2) Go to ‘Account’ tab, click on ‘Remove Link’ for the email and Save.

 



--Source from AutoCount Wiki --







 The user is Inactive now.