A4.14 : How to create External User ID for AOTG

A4.14 : How to create External User ID for AOTG

Question: How to create External User ID for AutoCount On The Go (AOTG) with the following accesses?


- Create/Edit/Print/View Sales Order

- Print/View Sales Order Listing

- Print/View Sales Invoice

- Print/View Sales Invoice Listing

- Print/View Aging

- Print/View Statement


Answer :

External User ID is meant for your customer to create order by himself using AOTG. This is particularly useful to avoid input error, to allow customer to create order anytime anywhere and thus more efficient.

1) Login AOTG > Debtors, click on the View icon against the respective debtor.

External user1.png


2) Go to Login Credential > Create Account.

External user2.png


3) Fill in the following details and click on Save.

External user3.png


User Name: key in a unique login ID. For example: DebtorCode@CompanyShortCode.com (s002@32bit.com)

Password: login Password

Name: Login ID Name

Email Address: must be a valid email (for reset password purpose)

Contact Number: Login person’s Contact No.

Job Title: Login person’s job position

Active: if unchecked, this Login ID becomes non-active and will be denied from login AOTG.


4) Login AOTG using the newly created User Name and password.

External user4.png


5) Successfully login and you may start making order.

External user5.png


--Source from AutoCount Wiki --

    • Related Articles

    • A4.16 : How to trace External User total count on AOTG

      Question : How can I check number of transaction created by External User ID in AOTG during a specific period? Answer : View Debtor Charge Audit Trail report. This report is meant for user to know how many transaction has been create. Knowing the ...

    • A4.15 : How to limit External User access rights on AOTG

      Question : Can I control the following debtor access of External User ID when they are using AutoCount On The Go (AOTG)? - Lock/Hide Layout - Hide Report Template - Read/Create/Edit/Print Permissions Answer : Yes, and such controls can prevent users ...

    • A4.1 : How to Change an User ID in AOTG

      Question: How to change the user ID for AOTG as my stuff has already resigned and I wish to change the user id to my new staff? Answer: For AOTG, you may delete the User account for resigned staff and create a new user account for new staff. Login to ...

    • A4.18 : How to Limit Selectable Stock Items for AOTG External User

      Question : In AutoCount Accounting I have maintained more than thousand item codes, but most of them are raw materials and these items are not for sale. Too many items make it difficult and sometimes confusing when creating Sales Order, is there any ...

    • A4.19 : Can I create new document numbering format using AOTG?

      Question : In AutoCount Accounting, I manage to create new document numbering format. In AOTG, can I create new document numbering format? Answer : No. You can only do it at AutoCount Accounting. In AOTG, the default format will follow the setting in ...