A3.214 : Payroll Management : Overtime Rate show zero
Question : I have already assigned OT table for my employee but why in payroll processor the Overtime Rate still shows 0.0000?
Possible Reason :
You are using Basic Package. Basic package does not support formula function.
To check your system package, go to main screen. Click on AutoCount Cloud Payroll icon at the top left corner of the screen).
Click on subscription info button to see the subscribed package.
Solution :
In order to calculate overtime pay correctly, 1) Manually calculate Overtime rates and key into respective rows of Rate column.
Click on the Edit button, maintain rate then click on Save.
OR
2) Consider upgrade to Premium edition (will incur some cost). The Overtime rate will then be calculated based on Formula.
--Source from AutoCount Wiki --
Related Articles
A3.212 Payroll Management : Unable to edit Overtime Rate
Question : I unable to edit my overtime rate formula. System show below message. Possible Reason : You are using Basic edition. Basic edition does not have formula function. Solution : To check your edition, go to main page and click on your ...A3.215 : Payroll Management : Overtime amount is not updated after keyed in
Question : I have made changes to overtime details at Payroll Processor, when I click on ‘Back to Main’ to view the Summary, the Gross Pay for this employee is not updated. Why? Figure 1 Figure 2 Possible Reason : You may have forgotten to click on ...A3.216 : Payroll Management : Why I cannot key in overtime details?
Question : Why is the Overtime Details empty during payroll transaction? Possible Reason : Type of Overtime is not assigned to such employee at Employee Maintenance. Solution : 1) Go to Payroll > Employee > Employee Maintenance. 2) Select Employee ...A3.184 : Payroll : How to set the exceeded Overtime hour transfer to allowance using fixed rate per hour?
Question : I have set limit Overtime hour to 104 hour. How to set the exceeded Overtime hour transfer to allowance with the same rate of 1 hour = RM 5.00? Answer : You must create a new Allowance code and set an allowance formula for that purpose. 1) ...A3.158 : Reports : How to show main department in payroll summary report?
Question : How to show main department in payroll summary report? Let say your department consists of main and sub departments. In payroll summary report, you want to show only the main department, and there are two sub departments under the main ...