A2.I : How to do return item with serial number in Pos system

A2.I : How to do return item with serial number in Pos system

Question :

How to return the item code with serial number back to POS system?


Solution :

1. Login POS system, select the item with serial number that you want to return.

After that, you need to tick the checkbox of Is Return?.

Then key in the serial number in textbox.

000202-a.png


2. After done key in the serial number then click OK to save.

Then retrieve the original receipt to return the item.

000202-b.png


3. After done return, your serial number will be inserted back to system. You may use it again in next transaction.

000202-c.png


--Source from AutoCount Wiki --

    • Related Articles

    • A2.7 : How to do item return and refund?

      Question : How to handle item return and refund? Solution : 1. Login POS system, scan/key in the returned item, click on Qty button on the right, change the quantity value to negative. 2. You will be prompted with Enter Doc No. screen, enter the ...

    • A2.87 : Exclude Item code sync for Terminal

      Question : Can I exclude some of the item codes from my HQ, and don’t sync to POS/F&B system? Answer : Yes, you can set exclude itemcode sync to your terminal. Solution : For POS3 system 1. Login your Accouting 1.9 > Go to Point Of Sale > Autocount ...

    • A2.70 : How to Enable POS Credit Control?

      Question : In Accounting system we can set credit control for debtor, how about POS? If yes, how to trigger credit control on POS? Solution : Yes, AutoCount POS credit sales supports credit control. POS 3.1 : 1. Firstly set credit control for ...

    • A2.11 : How to make transaction with an item without item code

      Question : I had an item in my store whereby the item code is not created yet from my HQ, therefore I cannot select this Item from my AutoCount POS system. How can I sell this item temporary to my customer? I can’t be waiting for my HQ to create the ...

    • A2.110 : How to convert an open item to a fixed itemcode item?

      Question : I do not have this itemcode yet in my system but I urgently want to sell this item, so we were using an open item for this purpose. How can I convert this transaction of open item to an itemcode item? Will it affect my stock balance? ...