A2.6 : Void & Refund Access Right

A2.6 : Void & Refund Access Right

Question :

How to set access right to restrict cashier to void/refund transaction in POS/F&B system?


Solution :

POS3 ：

1. Login Accounting > go to Point Of Sale > Maintenance > POS User Group Maintenance


2. Click to highlight Cashier group (or any relevant group), click on Edit.

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3. Go to Transaction tab, uncheck the checkbox of Refund,

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4. Go to Functions tab , uncheck the checkbox of Void Record. Then click OK to save

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5. Then perform speed sync to your outlets.


When the cashier tries to Void or Refund, supervisor’s password is required to proceed.

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For POS5 & F&B :

1. Login POS 5.0 Backend > Go to Point Of Sale > Maintenance > POS User Group Maintenance


2. Edit the Cashier group, key in a keyword in the textbox and click on Search to find Void and Refund respectively, then uncheck the checkbox of Direct Access Right > OK.

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3. Then perform speed sync from your terminal.


When the cashier tries to Void or Refund, supervisor’s password is required to proceed.

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--Source from AutoCount Wiki --

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