Question :
I have missed out a transaction in my POS/FNB system yesterday. But i have done close counter. How to insert the transaction in yesterday’s sales?
All actions can be controlled by using access rights control.
Solution :
1. Make you already close counter for previous POS session.
2. You must change your computer date back to yesterday's date Go to Control Panel > Click Clock and Region > Click Change Date and time
3. Change your computer date back to yesterday date. After changed, click OK to save.
4. When you login POS/FNB system after changed your computer date, you will notice that your POS/FNB system date is showing yesterday date
5. Open Counter > Key in the missing transaction as usual in your POS/FNB system
After done key in, you must do close counter of the day.
6. So when you check the close counter report, you will have 2 sessions on the previous day. The missing transaction will count as yesterday sales.
7. After done close counter, logout your POS/FNB system.
Remember to change the date of your computer back to today before you key in today transaction