Question : When I click on Paste from Clipboard at Import Member, error message prompted 'Object reference not set to an instance of an object'. Why?
Possible Reason :
This is a known bug and is fixed in version 2.0.15.138.
Solution (1) :
Update to Version 2.0.15.138 or later, and you should be able to import member.
Solution (2) :
If you do not wish to update version, here is a temporary solution.
Go to Tools > Options > General > Application Settings, uncheck the option Use Search Lookup Edit and click on OK.
Then login again to AutoCount and you should be able to import member now.
--Source from AutoCount Wiki --