A1.150 : License: Update USB (dongle) Key License error-Authentication failed because the remote party has closed the transport stream

A1.150 : License: Update USB (dongle) Key License error-Authentication failed because the remote party has closed the transport stream

Question: When I update the latest dongle license onto USB (dongle) key, error message prompted “Authentication failed because the remote party has closed the transport stream”.

Usb authentication failed1.png


Possible Reason (1):

You did not use the latest USB Key Utility.


Solution (1):

Please get the latest USB Key Utility tools and you should be able to update to latest license.


Possible Reason (2):

It is blocked by Antivirus or network to access our license website.


Solution (2):

Unblock from antivirus and network.
Please make sure to allow access to this website https://apilicense.autocountsoft.com for AutoCount license to update.


Please make sure when access this website:

https://apilicense.autocountsoft.com/api/license/get


you will get this message: API Is Running

Usb authentication failed2.png


--Source from AutoCount Wiki --