Question: Recently I have increased network users to 3 Full Network Users and 2 Account Network Users. I click on ‘Get online’ at AutoCount Server > License setting, but my license still showing 2 Full Network Users and 2 Account Network Users. Why?
Possible Reason :
This Product ID is using dongle, therefore you need to update the dongle license.
Solution :
1) Please get the latest dongle license by click on Save Dongle License from AutoCount License Portal.
2) Use AutoCount 2.0 USB Key Utility to browse the latest Dongle License file and click on Update USB Key.