A1.140 : License: License did not update after click Get Online

A1.140 : License: License did not update after click Get Online

Question: Recently I have increased network users to 3 Full Network Users and 2 Account Network Users. I click on ‘Get online’ at AutoCount Server > License setting, but my license still showing 2 Full Network Users and 2 Account Network Users. Why?

License not update.png


License not update1.png


Possible Reason :

This Product ID is using dongle, therefore you need to update the dongle license.


Solution :

1) Please get the latest dongle license by click on Save Dongle License from AutoCount License Portal.

License not update2.png


2) Use AutoCount 2.0 USB Key Utility to browse the latest Dongle License file and click on Update USB Key.

License not update3.png


--Source from AutoCount Wiki --