Question: When I try to save a document with item code, a message prompted ‘The following item codes are not exist, save aborted. (Not Exist Item Code……). Why?
Possible Reason:
The item code contains spacing, Tab, Enter or special character. This may cause the system not able to detect the Item Code correctly.
Solution:
Perform backup and change item code.
After backup done, Go to Tools > Change Code > Change Item Code.
Select the item that caused the issue and key in the New Item Code</span, then click on Change</span.
( XXXXXXXXXX to XXXXXXXXXX1)
After change Item Code completed successfully, change back to XXXXXXXXXX.
Then you should successfully save the transaction with this item code.
--Source from AutoCount Wiki --