A1.105 : Prompted Message: Unable to send Invoice through WhatsApp – Access Denied

A1.105 : Prompted Message: Unable to send Invoice through WhatsApp – Access Denied

Question: When I preview Invoice and click send by WhatsApp, error message prompted “Access Denied”. Why?

Access denied whatsapp1.png


Possible Reason :

You do not have the Access Rights to Export Invoice.


Solution :

To grant a user such access right, an Admin user can go to General Maintenance > Access Rights Maintenance > AutoCount Accounting > Invoicing > Invoice > Invoice Report > Export Invoice, and Printed Invoice > Can Export Printed Invoicecheck the checkbox of the user you wish to grant such access rights, then click on Apply.

Access denied whatsapp2.png


Re-login AutoCount and try to send again through WhatsApp.

Access denied whatsapp3.png


--Source from AutoCount Wiki --